Frequently Asked Questions
General Ear Tagging Questions
Yes, we sell extra AllFlex, Y-Tex and Ritchey buttons on our Accessories page.
Yes, we carry the universal AllFlex style taggers. Please see our Accessories page.
Ordering Process
Our current turn around time is about 2-4 weeks with possible extended timeframes around the holidays and calving season.
Yes, a mockup is provided within 3-5 business days from date your order was placed for all custom ear tag orders (hall pass tags excluded). We are closed weekends and holidays and therefore those days do not count as business days.
Yes, we offer discounted prices on larger orders of laser engraved tags only. Please send us a message with the amount of tags you'd like, size, color and a description of the design.
Yes, we can add your brand. Please upload a high resolution digitized file of your brand that has been drawn in graphic design software. If you have questions about what the means please see our Digitize Your Brand page to determine if your file is an acceptable format.
No, we do not require a minimum amount of tags to place an order. You can order just one tag if you'd like.
You can type all of your design requests into the personalization box before adding your tags to your cart. Please include the animals name, any graphics you'd like and the colors (if applicable) you'd like them in. You can use this box to describe anything you'd like regarding how you'd like us to design your tags.
Unfortunately, we are only able to provide mockups on paid orders.
Please submit a high resolution JPG, PNG, PDF or SVG.
Yes, our tags come with either a back button for ear placement or a split ring for collar placement depending on the product that you order.
Please see the photos on the product pages for examples of designs and fonts. Please be aware that you are not limited to these designs or fonts. They are there for example only. We have thousands of fonts in every kind of style and can find graphics to suit your design requests.
Yes, we can customize tags to say anything you'd like except we cannot use any trademarked or copyrighted graphics unless you have permission to use them.
Please use the upload button on the product page to submit your brand with your order.
Ritchey Ear Tags
It’s recently come to our attention that there have been repeated issues with the Ritchey back buttons. Because of this, we now recommend pairing Ritchey ear tags with AllFlex back buttons for the best performance. This does mean an AllFlex tagger (or a similar universal tagger) is needed, and those are available on our website here: https://aderholtcustoms.com/collections/allflex-accesories/products/universal-total-tagger
If you are currently using an AllFlex or YTex tagger with the Ritchey tool pin installed, you can simply remove the tool pin and replace it with the original pin that came with your tagger. If your system is working and you want to stick with it, we are happy to send Ritchey or YTex back buttons instead upon request.
Our goal is always to share the best product recommendations in line with manufacturer guidance while also keeping customer satisfaction in mind. Please don’t hesitate to reach out with any questions...we’re always glad to help!
Yes, Ritchey’s Universal Tags are designed to work with most major button systems. It’s important that the brand of the tagger and button are the same so if you're using an AllFlex button you must use an AllFlex tagger or YTex tagger with YTex buttons. Please watch this explaination: https://youtu.be/miHU9ntRiAU
The Ritchey "Clover" button is incredibly durable. They can fail in extremely cold weather if you attempt to insert a warm button in a frozen tag. However, 99% of the time, a broken button usually means you're using the wrong tool pin. Ritchey "Clover" buttons MUST be installed with a Ritchey tool pin. See this video for a detailed explanation on why https://youtu.be/miHU9ntRiAU
Yes, it is an additional charge but we can engrave on both sides of the Ritchey ear tags. You can elect to add text on the back on when ordering from the product page.
The Ritchey large tags are ideal for mature cattle, cows, and bulls. Medium tags are a perfect size for calves. Small tags are designed for calves too, but can be used on other small livestock.
Yes, a phone number can be added to the back of the dog tags.
Ritchey tags can only be engraved to expose a single color layer in the center of the tag. That layer is either black or white depending on the tag color.
Yes, we can engrave most patterns or graphics.
No, the engraving on Ritchey tags will never fade. The engraving is permanent and will remain visible for the life of the cow and we back it with a lifetime warranty.
Yes, we guarantee that the engraving on Ritchey tags will never fade or rub or peel off.
Shipping, Returns/Refunds, Business Hours and Contact Info
Turn around time is estimated at 2-4 weeks from the date your order is placed. You will receive an email with a tracking number when your order is ready to ship. If you have not received this email, your order has not shipped.
The majority of our products are custom made and therefore we do not accept returns.
Unfortunately, we cannot issue refunds. You can change the name of the tag if your calf or cow dies or you can elect store credit to apply to a tag(s) in the future. We also do not accept cancelations or exchanges due to the custom nature of the items we create.
We handle all orders through our online store and email. If you need assistance please send us a message here or you can send us an email at sales@aderholtcustoms.com
Our normal business hours are 8am-5pm Monday-Friday.